Elastic Suite vs. Competitors

Why Elastic Suite Outperforms the Competition

WHY ELASTIC

6 Reason Brands Choose Elastic

In today’s fast-paced B2B sales environment, choosing the right B2B platform can make all the difference in streamlining operations, enhancing customer experiences, and driving growth. Elastic Suite consistently proves to be the superior choice for brands serious about performance, curation, and user-friendly experience.

Brand-Tailored and Unmatched Flexibility

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Intuitive User Experience

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Best-in-Class Customer Support

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Proven Performance and Reliability

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Exceptional ERP Integration Experience

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Enhanced Campaign and Merchandising Tools

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! NEW CONTENT ALERT !

Does your brand already use a B2C ecommerce platform like Shopify Plus? See why Elastic Suite outperforms B2C platforms for B2B wholesale.

SEE WHY

Brands who have made the switch

Join industry leaders who trust Elastic Suite

REASON 1

Brand-Tailored and Unmatched Flexibility

Designed with flexibility in mind, Elastic enables brands to customize the platform to meet their unique business needs. From managing complex catalogs, orders and price rules to creating tailored sales programs, Elastic is built to adapt to your specific requirements.

While competitors often lack the depth and flexibility that Elastic provides. Brands often find themselves constrained by other B2B platform’s limitations, unable to fully tailor the experience to their brand’s needs.

HOT TAKE

An effective sales segmentation approach creates an average estimated sales increase of $480K* among Elastic clients

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REASON 2

Intuitive User Experience

Elastic‘s top priority is to provide an instinctual, user-friendly experience for brands and retailers, ensuring new users can be onboarded quickly and seamlessly. The platform has continuously optimized site functionality and design to deliver an elevated B2B order experience. Elastic’s intuitive features and workflows have decreased time and resources needed to train new employees and ultimately increased brand, rep and retailer B2B adoption rates.

Users frequently report that competitor’s interface is not as intuitive or streamlined, requiring more time and resources to properly train employees. There are often limitations with filtering, SKUs in multiple catalogs and pricing restraints that can hinder the order experience. This can slow down day-to-day operations, increase the likelihood of user errors and more time spent contacting customer service.

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“Elastic Suite has provided ’47 Brand with the best overall service in the industry, in terms of both performance and support.

The platiorm is intuitive and easy to teach to others, and the development team has been very helpful in catering the site to our business needs.”

Justin Lucas, B2B Sales Operations Manager, ’47 Brand

REASON 3

Best-in-Class Customer Support

Elastic provides exceptional customer service thanks to the dedicated account management team who work closely with each client, scheduling personalized check-ins and training sessions tailored to their unique goals and objectives. These account managers bring a wealth of relevant industry experience to the table, with backgrounds in retail and merchandising from both the brand and retailer perspectives. Elastic’s global customer service team is committed to fully supporting clients from the very start. They proactively monitor for potential problems, working to address them before they can impact the client’s business. This allows Elastic’s customers to operate seamlessly, freeing them up to focus on growth.

When it comes to our competitor’s customer support teams, they all fall short in terms of responsiveness and effectiveness. Numerous clients who have partnered with Elastic after leaving other B2Bs have described their experiences with other customer service team as lackluster… often finding it hard to get a hold of someone in a timely manner. This basic, more generalized level of support often dissipates after onboarding is complete. Delays in resolving issues can lead to downtime and missed opportunities, costing your business time and money.

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"A B2B system is only as good as the integration. I’ve been quite pleased and am confident that we made the right decision with Elastic. NetSuite and Elastic is a good marriage and they’ve invested considerable time and effort in developing the adapter. The implementation team’s support was integral to getting us up and running for our first pre-book season. “

– Dino Dardano, President, Hestra USA

REASON 4

Proven Performance and Reliability

Elastic is engineered to handle high volumes of global transactions and complex operations without compromising on performance. Brands like Stanley PMI and The North Face have praised the platform for its reliability, even during peak times, while handling multifaceted orders, in multiple regions, ensuring that your business runs smoothly no matter the demand.

Performance issues have been a common complaint among competitor platforms, particularly during high-traffic periods and managing dynamic, multi-ship orders. Limitations around pricing flexibility, filters & segmentation are other shortcomings of the platform. These issues can lead to slower response times and potentially lost sales, putting your business at risk.

REASON 5

Exceptional ERP Integration Experience

Elastic offers the ability to support a seamless ERP integration with popular providers such as NetSuite, SAP, and Microsoft Dynamics, as well 50+ other ERP systems. Our dedicated integration experts work closely with your IT team to provide guidance and flexibility while navigating complexities around segmentation, pricing and sales programs. With a proven track record of successful ERP integrations for hyper-growth and enterprise-level manufacturers, Elastic has empowered brands to fully experience real-time visibility into inventory levels, sales orders, and customer data. This implementation enables better decision-making and more seamless workflows for maximum efficiency.

Elastic has developed purpose-built ERP adapters which is another key differentiator against competitors when it comes to integration. In addition to our in-house team, we’ve partnered with ERP domain experts to ensure a seamless experience with expedited service. Current adapters include NetSuite, SAP S4 and Acumatica, with more coming soon.

Our competitors more rigid, less flexible platforms can cause integration challenges, and performance issues resulting in a less reliable option for businesses looking to fully leverage the power of their ERP systems. Additional resources and development are often required to align on brand’s ERP requirements, which can ultimately lead to higher costs, longer timelines, and a greater need for ongoing IT support. It has also been noted that other B2B’s integration teams are typically more generalized, lacking the deep expertise needed to handle complex integration issues.

REASON 6

Enhanced Campaign and Merchandising Tools

Elastic goes beyond just sales ordering by offering powerful tools for merchandising and campaign management. These easy-to-use tools enable brands to create, share, and track marketing and promotional campaigns with ease, driving engagement and boosting sales. Clients like ’47 Brand and Troy Lee Designs have seen impactful results with an uptick in orders thanks to the easy-to-use campaigns feature.

Competitor’s merchandising and campaign tools are less robust, often lacking the advanced features needed to effectively manage complex marketing strategies. Limited merchandising features and filters on tools like the whiteboard and digital catalog creator pale in comparison to Elastic’s merchandising tools. These pitfalls can limit brand’s ability to save marketing time and resources and minimize sales opportunities.

SUMMARY

Choose a B2B that will grow with your business

Don’t settle for less with an alternative when you can partner with a platform that’s built (and proven!) to empower your brand’s growth and success. Brands who choose Elastic can experience a 10%+ annual cost savings and 20%+ boost in revenue from larger value and volume orders.

Ready to make the switch? Contact us today to learn more about how Elastic Suite can take your B2B sales and merchandising to the next level.

Request a Demo

Elastic Suite vs. Competitors

Why Elastic Suite Outperforms the Competition

WHY ELASTIC

6 Reason Brands Choose Elastic

Brand-Tailored and Unmatched Flexibility

Intuitive User Experience

Best-in-Class Customer Support

Proven Performance and Reliability

Exceptional ERP Integration Experience

Enhanced Campaign and Merchandising Tools

! NEW CONTENT ALERT !

Brands who have made the switch

On This Page

REASON 1

Brand-Tailored and Unmatched Flexibility

HOT TAKE

On This Page

REASON 2

Intuitive User Experience

On This Page

REASON 3

Best-in-Class Customer Support

On This Page

REASON 4

Proven Performance and Reliability

On This Page

REASON 5

Exceptional ERP Integration Experience

On This Page

REASON 6

Enhanced Campaign and Merchandising Tools

SUMMARY

Choose a B2B that will grow with your business

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