RETAILER RESOURCES
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REtailer feedback
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Take this 3-minute survey so we can improve Elastic. Please share your insights on how we can make the platform even better for our retail users!
TIPS & TRICKS
Whiteboard
best-practices
Discover Elastic’s Most-Loved Feature: watch to see how the Whiteboard helps you plan future and available inventory in your store — all in one place.
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Platform FAQs
How do I place an order?
Use Standard Order Mode or Quick Order Mode to find your items and build an order. Follow the prompts for the Multivew Cart to place your order. Learn more.
How do I change my password?
On the login screen, click “Forgot my Password.” You’ll receive an email asking you to change your password. Please contact support if you can’t remember your login email or want to change it.
How do I share a whiteboard?
After you’ve built a whiteboard, you can share it with your dealer by exporting it as a PDF, downloading it from Print Jobs, or sharing it directly from the Whiteboard Menu. Learn More.
How can I add notes to my favorite products?
You can add stars or notes to individual products within the digital catalog. Later, you can sort by ratings to shop for your most loved products. Learn more.
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SELF-SERVICE SOLUTIONS
Looking for platform resources? Visit our knowledge hub to get quick answers and learn more about Elastic’s platform.